Terrible
Absolutely terrible design. Not suitable for SMAI hexagonal dumbbells as the weighted ends are too large, so they aren’t sitting in the rack securely. Also difficult to pick the weights up from the rack, have to use both hands on the ends to lift the dumbbell out. Very dangerous with young kids in the house.
In addition, when we opened the package and put the rack together one of the screws was not threaded. We had to drive out to Bunnings to purchase a threaded screw. We were begrudgingly given a refund for the cost of the screws, but not without an abrasive email to go along with it.
This should be advertised that it’s not suitable for the SMAI hexagonal dumbbells.
Waste of money.
Quality |
Rated 1 out of 5
|
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Size |
Rated 2 out of 5
|
Value |
Rated 1 out of 5
|
SMAI
Hi Brooke, I'm sorry to hear you've had a bad experience with us, and we appreciate you taking the time to provide feedback.
I note the rack you have purchased is suitable for 1kg to 10kg dumbbell sizes only, as per the product specifications. In your review picture, I can see you are loading the rack with 15kg dumbbells which are not supported on this rack, which is why its not fitting safely or correctly. We recommend you stop using the rack for that size. We do have a rack that supports sizes 1 - 20kgs which can be found here --> https://www.smai.com.au/products/dumbbell-rack-1-to-20kg
This would be suitable for 15kg dumbbells.