amex arrow-down australia cart download facebook fax google grid-view instagram list-view login SMAI logoCreated with Sketch. mail mc minus money_back nav paypal phone pin pinterest plus returns rss search shipping tumblr twitter vimeo visa waranty wishlist x youtube zoom
Cart

Air Fit Warranty

GENERAL WARRANTY

All products sold by SMAI have a manufacturing warranty that covers the structural integrity of the product, and so long as the equipment is fit for its intended purpose (this excludes clearance items). If your product turns out to be faulty or damaged, SMAI will repair, replace or refund the item; unless (but not limited to):

  • The product has not been used for its original intended purpose
  • Normal wear and tear
  • Cosmetic damages
  • Misuse
  • Incorrect installation/assembly
  • Improper storage
  • Poor maintenance
  • Outside the warranty period
  • Lack of proof of purchase

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Please be advised that it is the responsibility of the purchaser to ensure correct installation and maintenance of the products, and inform further users or clients of proper equipment usage and handling. We recommend that you conduct regular equipment audits to ensure that all your products are correctly maintained and replaced as required.

 

AIR FIT WARRANTY

Item Name

AIR FIT

Includes

Air Fit 1.0, Air Fit 2.0

Type of Warranty

Manufacturing Fault

Warranty Period

Frame: 5 years
Seat, console, knobs: 1 year

Do Not

  • Clean the handles with harsh chemicals as this will damage the protective rubber surface
  • Over-tension the pivot bolts on the base of the handlebars as this will result in breakage of the bolt

Exclusions

  • Normal wear and tear, cosmetic damages, surface scratches
  • Damages caused by servicemen or repairmen, which are unauthorized by SMAI
  • Please note that minor bike issues will be repaired by qualified service people. If you have an issue, make sure to provide a description of the issue so we can inform the service staff prior to arranging the job. If spare parts are required, please let us know the exact Part Number.

Installation

  • It is recommended that the bike is installed professionally and that all nuts and bolts be correctly tensioned. Over tensioning of the pivot bolts on the base of the handlebars will result in breakage of the bolt.

Maintenance

  • If you unintentionally damage or need to replace parts of your bike, we stock a full range of spare parts available for purchase. We recommend that all maintenance and repairs be carried out by qualified service people.

 

© Copyright 2017 SMAI
Sale

Unavailable

Sold Out

Back to the top