All in 1 Trainers / Functional Trainer Warranty

CLICK HERE TO VIEW FULL WARRANTY POLICY

 

GENERAL WARRANTY

All products sold by SMAI have a manufacturing warranty that covers the structural integrity of the product, and so long as the equipment is fit for its intended purpose (this excludes clearance items). If your product turns out to be faulty or damaged, SMAI will repair, replace or refund the item; unless (but not limited to):

  • The product has not been used for its original intended purpose
  • Normal wear and tear
  • Cosmetic damages
  • Misuse
  • Incorrect installation/assembly
  • Improper storage
  • Poor maintenance
  • Outside the warranty period
  • Lack of proof of purchase

Unless otherwise specified in our Warranty Policy, all products have a 3 month manufacturing warranty, starting from date of invoice.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Please be advised that it is the responsibility of the purchaser to ensure correct installation and maintenance of the products, and inform further users or clients of proper equipment usage and handling. We recommend that you conduct regular equipment audits to ensure that all your products are correctly maintained and replaced as required.

MEDICINE BALLS WARRANTY

Item Name

All in 1 Trainers / Functional Trainers including models
AFG100G, FNC89S, HM-YMFT01

Includes

Stand alone All in 1 Trainers & Functional Trainers
Not including Vanta Series, X Frame products

Type of Warranty

Manufacturing Fault

Warranty Period

3 Years - Steel Frame 
1 Year - Cables, Pulleys, Bearings, Any Plastic Components 

Do Not

  • Excessively drop weights onto the machine
  • Do not drop / let go off cable handles while weight plates are being lifted
  • Continue to use cable systems during a malfunction

Exclusions

  • Any damage due to improper assembly or lack of maintenance 
  • Damage to cables due to incorrect setup or incorrect use, including stripping cable outer plastic due to incorrect use or setup, or continuing to use during a malfunction
  • Damage due to excessive force, including slamming or dropping weight plates
  • Normal wear and tear, cosmetic damages, surface scratches

Maintenance

  • Wipe clean using a PH Neutral detergent, and wipe dry with a lint free cloth
  • It is recommended to use Medicine Balls on surfaces such as gym tiles, EVA jigsaw mats, stall mats or turf. Do not use on rigid and abrasive surfaces, as this will cause the outer cover to degrade and significantly shorten the life of the product.