Bench Warranty

CLICK HERE TO VIEW FULL WARRANTY POLICY

 

GENERAL WARRANTY

All products sold by SMAI have a manufacturing warranty that covers the structural integrity of the product, and so long as the equipment is fit for its intended purpose (this excludes clearance items). If your product turns out to be faulty or damaged, SMAI will repair, replace or refund the item; unless (but not limited to):

  • The product has not been used for its original intended purpose
  • Normal wear and tear
  • Cosmetic damages
  • Misuse
  • Incorrect installation/assembly
  • Improper storage
  • Poor maintenance
  • Outside the warranty period
  • Lack of proof of purchase

Unless otherwise specified in our Warranty Policy, all products have a 3 month manufacturing warranty, starting from date of invoice.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Please be advised that it is the responsibility of the purchaser to ensure correct installation and maintenance of the products, and inform further users or clients of proper equipment usage and handling. We recommend that you conduct regular equipment audits to ensure that all your products are correctly maintained and replaced as required.

BENCH WARRANTY

Item Name

SUPER BENCH, FLAT BENCH, PRONE ROW PULL BENCH

Includes

Bench, Super Bench, Flat Bench, Prone Row, Prone Row Bench, Prone Pull Bench

Type of Warranty

Manufacturing Fault

Warranty Period

Frame - 24 months

Upholstery - 6 Months

Do Not

  • Clean with harsh chemicals
  • Incorrectly install
  • Use incorrect chemicals, pesticides or herbicides
  • Use incorrect cleaning methods
  • Store or place any heavy or sharp items on the upholstery as this may cause a permanent indentation on the surface

Exclusions

  • Burns, cuts, accident, vandalism, abuse, negligence, sweat
  • Abrasions/indentations due to use of inappropriate footwear or sports equipment
  • Normal wear and tear, cosmetic damages, surface scratches

Maintenance

  • Clean upholstery and frame using a damp cloth using a PH-neutral detergent solution. Dry immediately. Do not use hand sanitiser.