CMX Series Commercial Gym Machines Plate Loaded - Warranty

GENERAL WARRANTY

All products sold by SMAI have a manufacturing warranty that covers the structural integrity of the product, and so long as the equipment is fit for its intended purpose (this excludes clearance items). If your product turns out to be faulty or damaged, SMAI will repair, replace or refund the item; unless (but not limited to):

  • The product has not been used for its original intended purpose
  • Normal wear and tear
  • Cosmetic damages
  • Misuse
  • Incorrect installation/assembly
  • Improper storage
  • Poor maintenance
  • Outside the warranty period
  • Lack of proof of purchase

Unless otherwise specified in our Warranty Policy Below, all products have a 3 month manufacturing warranty, starting from date of invoice.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Please be advised that it is the responsibility of the purchaser to ensure correct installation and maintenance of the products, and inform further users or clients of proper equipment usage and handling. We recommend that you conduct regular equipment audits to ensure that all your products are correctly maintained and replaced as required.

CMX Series Commercial Gym Machines - Plate Loaded

Item Name

CMX Series Commercial Plate Loaded Gym Machines including SKUs 

CMX-01
CMX-02
CMX-03
CMX-05
CMX-06
CMX-08
CMX-09
CMX-10
CMX-12
CMX-13
CMX-16
CMX-17
CMX-18
CMX-19
CMX-26
CMX-27
CMX-28
CMX-30
CMX-31
CMX-32
CMX-33
CMX-34

 

Includes

CMX Series Commercial Gym Machines

Type of Warranty

Manufacturing Fault

Warranty Period

Frame - 5 Years
Moving Components - Bearings / Hinges - 2 years
Upholstery / Pads - 1 Year

Do Not

  • Use the machine without receiving instructions from a qualified instructor
  • Slam movement arms back down or drop weights / arms / plates
  • Continue to use a machine or system during a malfunction
  • Do not clean with harsh chemicals

Exclusions

  • Any damage due to improper assembly or lack of maintenance 
  • Damage to machine ue to incorrect setup or incorrect use, or continuing to use during a malfunction
  • Damage due to excessive force, including slamming or dropping the machine
  • Normal wear and tear, cosmetic damages, surface scratches from normal use

Maintenance

  • Wipe clean using a PH Neutral detergent, and wipe dry with a lint free cloth
  • Before each use, inspect arms and moving parts or system.  Visually inspect for sign of wear or damage. If machine show sign of damage or wear, discontinue use and arrange maintanance before use
  • Monthly - Check bearings, hinges and moving parts are greased and running smooth

 

CLICK HERE TO VIEW FULL WARRANTY POLICY