Punch Master Warranty




All products sold by SMAI have a manufacturing warranty that covers the structural integrity of the product, and so long as the equipment is fit for its intended purpose (this excludes clearance items). If your product turns out to be faulty or damaged, SMAI will repair, replace or refund the item; unless (but not limited to):

  • The product has not been used for its original intended purpose
  • Normal wear and tear
  • Cosmetic damages
  • Misuse
  • Incorrect installation/assembly
  • Improper storage
  • Poor maintenance
  • Outside the warranty period
  • Lack of proof of purchase

Unless otherwise specified in our Warranty Policy, all products have a 3 month manufacturing warranty, starting from date of invoice.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Please be advised that it is the responsibility of the purchaser to ensure correct installation and maintenance of the products, and inform further users or clients of proper equipment usage and handling. We recommend that you conduct regular equipment audits to ensure that all your products are correctly maintained and replaced as required.


Item Name



Junior Punch Master, Punch Master, Punch Master Spare Parts

Type of Warranty

Manufacturing Fault

Warranty Period

3 months

Do Not

  • Use with sharp objects such as jewelry or sharp nails
  • Tilt or bend, as the core is plastic
  • Remove the top as a ground and pound bag
  • Drag the base on an abrasive surface
  • Clean with harsh chemicals


  • Normal wear and tear, cosmetic damages, surface scratches
  • Breakages of the base and core caused by misuse


  • Clean with a damp cloth using PH Neutral detergent and wipe dry
  • Moving of the punch master when filled with either sand or water is a two-man operation. Please take care when lifting or relocating punch master.
  • It is recommended that the punch master be used with protective hand gear to prolong the life of the product
  • Inspect the parts regularly for signs of wear and tear and replace as necessary
  • Check foam integrity and replace as necessary
  • Spare parts are available for individual purchase