Roll Out Mats Warranty




All products sold by SMAI have a manufacturing warranty that covers the structural integrity of the product, and so long as the equipment is fit for its intended purpose (this excludes clearance items). If your product turns out to be faulty or damaged, SMAI will repair, replace or refund the item; unless (but not limited to):

  • The product has not been used for its original intended purpose
  • Normal wear and tear
  • Cosmetic damages
  • Misuse
  • Incorrect installation/assembly
  • Improper storage
  • Poor maintenance
  • Outside the warranty period
  • Lack of proof of purchase

Unless otherwise specified in our Warranty Policy, all products have a 3 month manufacturing warranty, starting from date of invoice.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Please be advised that it is the responsibility of the purchaser to ensure correct installation and maintenance of the products, and inform further users or clients of proper equipment usage and handling. We recommend that you conduct regular equipment audits to ensure that all your products are correctly maintained and replaced as required.


Item Name



Exercise, Yoga, Ab mat

Type of Warranty

Manufacturing Fault

Warranty Period

12 months

Do Not

  • Clean with harsh chemicals
  • Store in direct sunlight
  • Store when wet
  • Store or place any heavy or sharp items on the mat as this may affect the surface or foam structure underneath
  • Use with sharp objects such as jewelry or sharp nails


  • Abrasions/indentations due to use of inappropriate footwear or sports equipment
  • Normal wear and tear, cosmetic damages, surface scratches


  • Regularly wipe clean with a damp cloth/mop using a PH neutral disinfectant, and wipe dry
  • Do not store in direct sunlight
  • Do not store or place any heavy or sharp items on the mat; as this may affect the surface or foam structure underneath.
  • The XPE foam has water resistant characteristics, however do not leave or store the mats in a wet area for a prolonged time. If your mats are exposed to water, dry them as soon as possible. This will prevent mold or unnecessary damage to your mats.
  • The SMAI Roll-Out mats can easily be cleaned using a vacuum cleaner, finished with a damp mop using a PH Neutral detergent solution and should be done so every time after use.