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Slam Balls Warranty

CLICK HERE TO VIEW FULL WARRANTY POLICY

 

GENERAL WARRANTY

All products sold by SMAI have a manufacturing warranty that covers the structural integrity of the product, and so long as the equipment is fit for its intended purpose (this excludes clearance items). If your product turns out to be faulty or damaged, SMAI will repair, replace or refund the item; unless (but not limited to):

  • The product has not been used for its original intended purpose
  • Normal wear and tear
  • Cosmetic damages
  • Misuse
  • Incorrect installation/assembly
  • Improper storage
  • Poor maintenance
  • Outside the warranty period
  • Lack of proof of purchase

Unless otherwise specified in our Warranty Policy, all products have a 3 month manufacturing warranty, starting from date of invoice.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Please be advised that it is the responsibility of the purchaser to ensure correct installation and maintenance of the products, and inform further users or clients of proper equipment usage and handling. We recommend that you conduct regular equipment audits to ensure that all your products are correctly maintained and replaced as required.

SLAM BALLS WARRANTY

Item Name

SLAM BALLS

Includes

Slam Ball, Dead Ball

Type of Warranty

Manufacturing Fault

Warranty Period

6 months

Do Not

  • Slam on sharp surfaces
  • Slam directly on the valve side
  • Use on abrasive or uneven surfaces

Exclusions

  • Valve failure
  • Puncture from a sharp object
  • Normal wear and tear, cosmetic damages, surface scratches

Maintenance

  • SMAI Slam Balls have been designed for slamming use on suitable surfaces such as gym tiles, EVA jigsaw mats, stall mats or turf
  • Wipe clean with a PH Neutral detergent and wipe dry
  • Regularly check for signs of damage and replace as necessary
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