Lack of replacement parts.
The rig is fine. The issue is the J Cups and lack of spare parts.
The plastic in the J-cups are obviously going to wear over time and that is fine and to be expected. The problem is that despite having the scope to unscrew and replace the plastic inserts in the J cups they don't sell these as a spare part. In a commercial setting after a couple years of use these will need to be replaced in order to protect your bars from rubbing on the metal and there is no way to just replace the plastic. You need to buy all new J-cups at $200+ a pair and with 6 pairs that becomes unnecessarily expensive and wasteful, especially disappointing when other retailers do sell the plastic insert replacements.
Quality |
Rated 3 out of 5
|
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Size |
Rated 3 out of 5
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Value |
Rated 2 out of 5
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SMAI
Hi Darren, Thank for reaching out and taking the time to review and provide feedback. We do in fact sell spares for this part for the current J-hook model, and our customer service team will be in touch soon to check compatibility with your rig.