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SHIPPING DELAYS - VIC & WA - DELAYS TO SOME MELBOURNE DELIVERIES ONGOING. DELAYS TO PERTH DUE TO FLOODING IN CENTRAL WA AFFECTING TRAIN LINES
F30-3M

Climbing Rope Natural Compact - 3m x 38mm

Rated 5.0 out of 5
2 Reviews
$79.00

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Climbing Ropes have long been a staple to challenge an athlete's upper body strength. Our 3m Climbing Rope is made from natural sisal fibre with a metal threaded attachment for quick mounting onto a sled or rig.

Shorter in length than most traditional ropes, making it suitable for smaller spaces and mounting at shorter heights - such as onto a rig without leaving excess rope on your floor. This rope can also be attached to a pull-up bar easily for rope pull-ups and hand strength training.

Specifications

  • Material: natural sisal fibre
  • Length: 3m
  • Width: 38mm

Please note: natural Sisal Fibre will not get slippery with use, however it is a natural fibre so it may drop strands of fibres when used new within the studio.

Warranty Period: 12 months

Please note that this product should be inspected regularly as incorrect mounting or metal on metal wear could affect the structural integrity of the mounting system and should be checked and maintained accordingly prior to injury

    COVID-19 UPDATE ON DISPATCH & DELIVERY - JAN 2022

    WESTERN AUSTRALIA / PERTH UPDATE JAN 2022

    Due to flooding in Western Australia, the rail line linking eastern Australia with WA / Perth has been damaged in multiple locations. Expect shipping delays to WA / Perth. 

    MELBOURNE UPDATE JAN 2022 - PLEASE BE ADVISED THERE ARE SIGNIFICANT DELAYS (APPROX 4 WEEKS) FOR DELIVERIES TO VICTORIA / MELBOURNE. 

    All orders are leaving our warehouse within 1-2 business days. However there are extreme delays of up to 4 weeks or more for freight that is arriving at Melbourne based depots. There are extreme backlogs of undelivered freight in Victoria due to COVID-19 absences at courier depots. Please keep this in mind if ordering for delivery to Melbourne that there will be delays. 

    Our team are doing everything in our control to have orders delivered. Our staff appreciate your kindness and understanding when making enquiries. 

     

     

    PLEASE NOTE: Due to extreme demand within Australian courier networks, some carriers are experiencing a delay of up to 10 days above their standard delivery times. Please check your tracking number directly with the shipping carrier.

    Our dispatch times are approx 1-2 business days

    We apologise for any inconvenience. Unfortunately these delays are outside of our control. After checking with the carrier if you have any concerns please reach out to our customer service team if you need further assistance. 

    Pick Ups: We currently offer daily pickups at selected times. Please place your order online and select your pick up time at checkout. Please do not come before your allocated pickup time. This ensures safe social distancing measures. 

    Dispatch: Our normal dispatch time is 1-2 business days. However, if we experience a sudden surge in orders, then dispatch may be delayed by another couple of days. We appreciate your patience during this time.

    State Closures: We are still shipping to all states.

    In Store Purchase: Available Monday to Friday 9am-3pm.

     

    SHIPPING UPDATE - SHIPPING CARRIERS DEFAULTING DELIVERIES TO AUTHORITY TO LEAVE

    The safety of our partners, retailers and customers is our priority. As the cases of COVID-19 increase, to limit contact when delivering orders, all carriers are now defaulting deliveries to authority to leave (ATL) where possible and will not be requesting a physical signature from the customer/receiver.

    How will delivery work during this period?

    • The driver will knock or ring the bell, place the goods on the ground and step away.
    • A driver may choose to note the full name of a customer instead of obtaining a physical signature.
    • If the delivery address is unattended and the driver considers there to be a safe area to leave the goods, Authority To Leave will be followed and no name obtained.
      • Once the goods are left in a safe area, delivery drivers will do their best to make a note of the location or take a picture as proof of delivery.

     

    What if the goods are of a high value or Authority to Leave isn't possible?

    • For a pallet load to residential address or for high volume orders we may send with Main Freight Express who will call prior to delivery to arrange a suitable time.
    • For businesses: if your business is not open Monday to Friday 9am-5pm you can also add a neighbouring business that is open during this hours that may be able to receive delivery on your behalf. Alternatively, you can send to a residential address where there may be somewhere safer to leave unattended.
    • For residential: please specify somewhere safe to leave delivery (e.g. front door, side gate), or alternatively a friend or family member's address who is home all day (WFH) or have a safer place to leave unattended.

    --------------

    Pickups: At selected times from our warehouse in Wollongong, NSW.

    Shipping Costs: Calculated during checkout, taking into calculation the quantity of items ordered, the weight, and the dimensions.

    Dispatch: Within 1-2 business days from our warehouse. Tracking confirmation will be provided by email.

    Delivery: All orders are dispatched from Wollongong, NSW. We use Star Track and Direct Freight for sending satchels, loose cartons and pallets. This will take 1-6 days to major cities across Australia, depending on your location. Regional and rural areas may take longer as 3rd party contractors may be engaged for the delivery. Please note that 95% of deliveries are completed on time. Your delivery may be delayed due to unexpected volume increases or other delays outside of our control.

    For larger items or multiple pallets, we use the Main Freight Express service which may take 1-2 days longer, depending on your location.

     When you receive your items: Delivery times will be between 9am to 5pm (weekdays only). A signature is required. Please note, if there is no one available to sign for your order, 2nd delivery charges may apply.

    Transit Insurance: You need to sign for your goods on delivery in order to be covered by insurance for any theft, damage or loss to your goods during transit. Where written authority has been provided to deliver without signature, any insurance cover will be voided.

    Delays: We always try to ensure that your order is delivered in a prompt and timely manner, however, factors outside our control may cause delays. SMAI is not liable for any loss that may occur as a result of such delays.

     

    View full shipping & delivery information here.

    We offer 14 days returns for change of mind. 

    To be eligible for a return, your item:

    - Must be unused and in the same condition that you received it
    - Must be returned within 14 calendar days of receiving the order
    - Must be in its original packaging
    - Must have the receipt or proof of purchase (please enclose in return)

     Items not eligible for return:

    - Items on sale / clearance / end of the line
    - Requests received after 14 days of receiving your order
    - Items used or not in original condition and packaging
    - Items with no receipt of purchase

    Please note that goods must be returned within 2 weeks after SMAI has authorised the return. Returns received outside this period will be returned back to you and redelivery charges will apply.

     

    Please see our Returns Policy for more info.

    CLICK HERE TO VIEW FULL WARRANTY POLICY

     

    GENERAL WARRANTY

    All products sold by SMAI have a manufacturing warranty that covers the structural integrity of the product, and so long as the equipment is fit for its intended purpose (this excludes clearance items). If your product turns out to be faulty or damaged, SMAI will repair, replace or refund the item; unless (but not limited to):

    • The product has not been used for its original intended purpose
    • Normal wear and tear
    • Cosmetic damages
    • Misuse
    • Incorrect installation/assembly
    • Improper storage
    • Poor maintenance
    • Outside the warranty period
    • Lack of proof of purchase

    Unless otherwise specified in our Warranty Policy, all products have a 3 month manufacturing warranty, starting from date of invoice.

    Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

    Please be advised that it is the responsibility of the purchaser to ensure correct installation and maintenance of the products, and inform further users or clients of proper equipment usage and handling. We recommend that you conduct regular equipment audits to ensure that all your products are correctly maintained and replaced as required.

    BATTLE ROPE/CLIMBING ROPES WARRANTY

    Item Name

    BATTLE ROPES & CLIMBING ROPES

    Includes

    Battle Ropes, Climbing Ropes, Cargo Nets

    Type of Warranty

    Manufacturing Fault

    Warranty Period

    3 months

    Do Not

    • Affix the rope to a sharp or abrasive surface as this will wear out the nylon protective cover
    • Use the ropes on an abrasive surface
    • Mount using metal on metal components as friction will cause damage over time

    Exclusions

    • Normal wear and tear, cosmetic damages, surface scratches
    • Screws falling out: This does not affect the core purpose of the ropes. If this occurs, we will dispatch you the parts with simple instructions required to replace the screw.
    • The need to repair the Battle rope grip ends is not considered a manufacturing fault as it can be easily rectified and will not affect the life or use of the rope.

    Installation

    • Do not install or use battle ropes on an abrasive surface. Doing so will void your warranty due to misuse as that is not SMAI’s intended purpose for the battle ropes.

    Maintenance

    • The ends of each rope are sealed and covered in a plastic coating. In some cases, due to heavy use the plastic coating can become dislodged which can easily be rectified by reinserting the coating onto the rope and affixing the hose clamp provided onto the top of the plastic coating. Secure the clamp and cover with electrical tape.
    • Check the hanging components regularly for any signs of wear and tear and replace as necessary to minimize risk of injury or further damages
    • Use only with the SMAI anchor point
    average rating 5.0 out of 5
    Based on 2 reviews
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    100% of reviewers would recommend this product to a friend
    Quality
    Rated 5 out of 5
    Durability
    Rated 5 out of 5
    2 Reviews
    Reviewed by Scott F.
    Verified Buyer
    I recommend this product
    Usage
    Business use
    Use
    Business use
    Rated 5 out of 5
    Review posted

    Quality product and service.

    Once again you guys excelled with your service and delivery. I received my delivery much earlier then I expected.

    The rope is exactly as I expected.

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    Quality
    Rated 5 out of 5
    Durability
    Rated 5 out of 5
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    Reviewed by Cathryn E.
    Verified Buyer
    I recommend this product
    Usage
    Personal use
    Use
    Personal use
    Rated 5 out of 5
    Review posted

    3 metre rope love

    My rope fits in my shed fantastically. Great quality and easy to install. Looking forward to getting stronger legless climbs in the future.

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    Quality
    Rated 5 out of 5
    Durability
    Rated 5 out of 5
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    close

    Afterpay offers simple and affordable instalment plans for online purchases of up to $2000. The payment platform allows you to purchase in four equal instalments, due every 2 weeks. For example, if you purchase an item for $200, you pay 4 instalments of $50. There is no additional cost to use Afterpay so long as you pay on time. All of your payments are interest-free and you will receive your order straight away. Learn more.

    1. Select Afterpay as your payment method

    2. Follow Prompts to create an Afterpay account

    3. Pay over 4 equal instalments

    Zip Pay is a reusable account of up to $1000 that lets you shop now and pay later. No upfront payments and interest free always. Make as many purchases as you like up to your account limit, then set up flexible repayments to suit your lifestyle. Easy as. Apply in moments and get approved for up to $1000 on the spot. Once approved, start shopping online and instore, wherever you see Zip at checkout. Learn more.

    1. Select Zip Pay as your payment method

    2. Follow Prompts to create an Zip Pay account

    3. Pay over your chosen instalments period

    Procuret is a fast, flexible and secure digital payment solution built for small businesses to better manage their cash-flow. Procuret helps you purchase the products you need for your business and pay for them in manageable instalments. Procuret’s frictionless way to pay allows you to match the value generated from your business purchase with a monthly payment. Learn more.

    1. Select Procuret at check-out

    Complete a quick 2 minutes setup

    3. Pay over your chosen instalments period

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